Service and usage agreement

DEFINITIONS

- LastCloud: LastCloud Information Technologies Trade Limited Company
- LastCloudor LastCloud Software: It is an automation software system for hosting, domain name registration, server leasing, sms services, software / licensing services and other digital services companies.
- LastCloud.com.au : It is the official website for the promotion of LastCloud software, license sales and support services.
SUBJECT OF AGREEMENT

The "LastCloud" automation software produced by LastCloud Technologies LTD. is provided by the user to be purchased/leased and used according to the procedures and principles outlined below.
LICENSE TYPES AND OBTAINING

3.1. The license types and price information of the software are updated as specified on the www.lastcloud.com.au website. Licenses are defined on a single domain name and cannot be used in a domain name or subdomain other than this domain name. The user will choose any of the license types deemed appropriate for him.

3.2. MONTHLY / YEARLY LICENSES

3.3. Startup License (Monthly / Yearly)
In this license type, the software is rented monthly or annually and there is an obligation on the software to have a "Powered by WISECP" brand link regarding the WISECP brand. In case of any intervention that will prevent this link from being removed, hidden or visible in any way, the user accepts and declares in advance that the license purchased will be canceled and the payment will not be returned under any circumstances. There are no limitations. Free updates and support services are provided throughout the service life.

3.4. Professional License (Monthly / Yearly)
In this license type, the software is rented monthly and annually, and there is no obligation to have a "Powered by lastcloud" brand link regarding the lastcloud brand. There are no limitations. Free updates and support services are provided throughout the service life.

3.5. LIFETIME LICENSES

3.6. Startup License (Lifetime)
In this license type, the software is purchased by paying only "one time" and there is an obligation on the software to have a "Powered by lastcloud" brand link regarding the lastcloud brand. In case of any intervention that will prevent this link from being removed, hidden or visible in any way, the user accepts and declares in advance that the license purchased will be canceled and the payment will not be returned under any circumstances. There are no limitations. During the service period, an update and support service is provided within the annual fee determined by lastcloud.com.au. The first year update and support service is free.

3.7. Professional License (Lifetime)
In this license type, the software is purchased by paying only "one time" and there is no obligation to have a "Powered by lastcloud" brand link regarding the lastcloud brand. There are no limitations. During the service period, an update and support service is provided within the annual fee determined by lastcloud.com.au. The first year update and support service is free.

3.8. Enterprise License (Lifetime)
In this license type, the software is purchased by paying only "one time" and there is no obligation to have a "Powered by lastcloud" brand link regarding the lastcloud brand. There are no limitations. During the service period, an update and support service is provided within the annual fee determined by lastcloud.com.au. The first year update and support service is free.

3.9. Free License (Branded)
In this license type, the lastcloud software license is offered for free. There is no predetermined end date. There are some text on the software that sends a link to the www.lastcloud.com..au website. These can be as follows; "Powered by lastcloud, Hosting Billing Automation, Hosting Billing System, Hosting Billing Software, Billing Automation, Billing Software" and so on. These links must be kept at the bottom of the site. In case of any intervention to remove, hide or hide these links in any way, the free license will be canceled and the user will be permanently prevented from obtaining a free license again. The free license is subject to some restrictions and limits. What these restrictions are can be accessed via the "PRICING" page on www.lastcloud.com.au. If the mentioned restrictions and limits on the free license are reached, the restrictions and limits may prevent the use of the system or obstacles may occur. It must be upgraded to a paid license type to continue freely. lastcloud.com.au may change or discontinue the terms and conditions of the free license service at any time. The user must then upgrade to a paid license type. All users who want to use a free license accept and declare these terms and conditions.
3.10. Obtaining a License
Obtaining a license is provided via the www.lastcloud.com.au official web site. The user will be able to access the license information purchased or leased by providing client information via the www.lastcloud.com.au website and download the installation files.
LICENSE EXCHANGE POLICIY

You can change license information at any time. There are no restrictions on this. However, the license information change cannot be made for "resell" purposes. If this is determined, the relevant license may be revoked and you will lose all your rights.
CANCELATION/REFUND POLICIY

5.1. For cancellation, it is essential that lastcloud software has any persistent problems, errors and cannot be fixed. Any feature that is not included in the software does not mean that the software is incomplete, incorrect, or defective. The user should review it from the from begin to end, request information if necessary, and confirm whether it is appropriate for him before owning the software.
5.2. If the server on which the software is installed does not have sufficient hardware and features, and other server-side problems, cancellation and refund is not possible.
5.3. No cancellation or refund is possible due to problems arising from third party modules and APIs working integrated with the system.
5.4. If the necessary conditions for cancellation and refund occur, a cancellation request must be created on the customer panel service details.
TECHNICAL SUPPORT

6.1. The user is entitled to request technical support at any time. The user will be required to provide technical support requests through the "support system" by providing client input through the www.lastcloud.com.au official website. Accepts and declares that will not receive support services in different ways. Technical support response times can take up to 24 hours on average, depending on the intensity status. The user agrees to this situation. Technical support services relate to the standard functioning of the software and the problems, errors and problems that will be experienced. Other considerations are not covered by support. Problems that occur due to erroneous and invalid interventions imposed on lastcloud software files are not considered under technical support and do not have any liability to lastcloud.com.au. In such cases, the user agrees and declares that the software will resolve the problem by uploading the original files and database back to the server.

6.2. The user is obliged to provide the server hardware and requirements necessary for the smooth functioning of the lastcloud software. These requirements have been declared to the user before and during the purchase. In some cases, a number of additional features may be required on the base level. In such cases, the user agrees and declares that the features that lastcloud.com.au declares in addition shall be provided.

6.3. The user agrees and declares that the lastcloud software will receive a paid support service for non-standard functioning.

6.4. The user agrees and declares that he or she will pay for the different modules, requests and arrangements to be requested.

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